Data Security

Privacy Policy

Last Updated: May 28, 2026 | Effective immediately for all visitors and clients

1. Introduction

At Lucky Digital Media, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website, landing pages, and digital services.

2. Information We Collect

We may collect personal and business information from you when you submit queries on our consultation forms, choose packages, or contact us. This information includes:

  • Full Name and Job Title
  • Email Address (Personal or Corporate)
  • Mobile Number or WhatsApp Contact
  • Company or Business Name
  • Website URLs or Social Handles
  • Specific Marketing Budgets & Campaign Requirements

3. How We Use Your Information

The information we collect is strictly used to deliver high-converting campaigns and maintain client communications. Specifically, we use your data to:

  • Provide SEO, Social Media, Content, and Digital Branding Services.
  • Contact you regarding updates, project setups, audits, and performance tracking.
  • Improve customer support and customize marketing campaigns for your brand.
  • Send professional updates, packages information, and invoices.
  • Process inquiries, confirm consulting bookings, and log service requests.

4. Data Protection & Security

We implement reasonable security measures, data access controls, and encryption protocols to protect your personal information from unauthorized access, loss, alteration, or misuse. Access to your contact information is limited exclusively to authorized team members directly managing your accounts.

5. Scope: No Physical Products

Lucky Digital Media only provides digital marketing services. We do not sell, package, or ship any physical products from our platform. There is no physical inventory, courier dispatching, or package delivery involved in our service pipeline.

6. Refund Policy Information

Customers can request a refund only within 24 hours of successful payment if the work or campaign setup has not started. Once project work, initial keyword research, graphic setups, or strategy sheets have started after 24 hours, no refund will be provided under any circumstances. Please check the full Refund Policy page for exact steps.

7. Third-Party Services & Integrations

We may utilize premium third-party tools, payment processors, and analytics platforms to optimize our delivery, including:

  • Google Analytics (for search tracking & traffic trends)
  • Meta Ads & Google Ads Panels (for sponsored campaign execution)
  • Secure Payment Gateways (for secure digital invoices settlement)
  • Premium SEO Auditing Tools (Ahrefs, Semrush, etc.)

These third-party platforms may collect limited metadata according to their respective privacy policies.

8. Consent

By using our website, subscribing to monthly packages, or submitting consultation details, you consent to our Privacy Policy and agree to its terms and data processing cycles.

9. Contact Information

If you have any questions, require database deletions, or want to understand how your data is managed, please reach out to us: