Service Delivery

Shipping & Delivery Policy

Last Updated: May 28, 2026 | Effective immediately for all visitors and clients

1. Digital Service Delivery

Lucky Digital Media operates as a performance-driven digital marketing agency. We specialize exclusively in digital services, ranking improvements, page growth, and SEO campaigns. We do not stock, package, sell, or ship any physical products from our platform.

2. Service Delivery Timeline & Channels

All project milestones, reports, graphics, and articles are delivered entirely online. We use the following secured digital channels for collaboration and delivery:

  • Email Reports: Weekly rankings, monthly audits, performance spreadsheets, and invoices.
  • WhatsApp Updates: For quick queries, instant post approvals, and operational support.
  • Google Drive Links: Shared folders for high-resolution graphics, article folders, and branding assets.
  • Online Meetings: Zoom or Google Meet sessions to discuss strategies and performance audits.
  • Project Dashboards: Access to ranking sheets and task timelines.

The total delivery timeline depends on the selected package (Starter, Growth, or Premium) and individual project milestones outlined in your custom campaign sheet.

3. No Physical Shipping

Since all deliverables are digital files, software configs, and online campaign implementations:

  • No domestic or international courier service is utilized.
  • No physical packaging, box shipment, or transit is involved.
  • No shipping, transport, delivery, or custom clearing charges apply to any invoice.

4. Onboarding & Project Activation

Once you select a monthly package and your transaction is confirmed, our onboarding begins. We generally active projects and setup client dashboards within 24 to 48 hours of payment confirmation, provided all required brand details, keywords, and website access parameters have been successfully submitted through our onboarding form.

5. Contact Information

If you have any questions about how our digital deliverables are transferred or need support accessing your project folders, please contact us: