Legal Agreement

Terms and Conditions

Last Updated: May 28, 2026 | Effective immediately for all visitors and clients

1. Introduction

Welcome to Lucky Digital Media. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, please do not use our platform or digital offerings.

2. Services

Lucky Digital Media is a performance-focused digital agency that provides standard digital services including:

  • Digital Marketing Management
  • Search Engine Optimization (SEO) & Auditing
  • Social Media Marketing (SMM) & Post Designs
  • Content Writing & Copywriting Services
  • Online Branding & Ad Campaign Executions

Please note that all of our services are delivered digitally. No physical products are shipped, packaged, or delivered from our agency.

3. User Responsibilities

By registering, using, or executing contracts under our services, you agree:

  • To provide accurate, updated, and legitimate business information.
  • Not to misuse our website, services, intellectual properties, or code bases.
  • To cooperate efficiently during the setup, requirement gathering, and project execution phases.
  • To fulfill payments and subscription structures in a timely manner.

4. Payments

All payments for services, SEO plans, or campaign management must be made in advance according to the selected package (Starter, Growth, or Premium) or custom service agreement. Ad budgets (such as Google Ads or Meta Ads expenditures) must be funded directly by the client before launching any paid structures.

5. Refund Policy

Customers may request a refund within 24 hours of successful payment only if work or project research has not started. After 24 hours of payment confirmation, project work will begin automatically and no refund will be applicable under any circumstances. Please review our full Refund Policy for processing timelines.

6. Intellectual Property

All source files, SEO structures, ad creatives, copy templates, graphic designs, and marketing assets created by Lucky Digital Media remain the property of the company until full payment is received. Upon receipt of full payment, rights transfer to the client for their respective business execution.

7. Limitation of Liability

Lucky Digital Media shall not be held responsible or liable for:

  • Third-party platform changes or service disruptions.
  • Google search ranking fluctuations or search algorithm updates.
  • Business losses, drop in revenue, or conversion rate challenges.
  • Ad platform restrictions, accounts blocking, or advertising policies changes by Google/Meta.
  • Delays in project execution caused by incomplete or late client-supplied assets/information.

8. Changes to Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Continued use of our website or services post-modification constitutes complete consent to the updated terms.

9. Contact Information

If you have any questions or require clarifications regarding our Terms and Conditions, please contact us: